North America / English Change
Credit terms are subject to the approval of the Credit Department. The Credit Department will do everything possible to assist our valued customers.
CREDIT LINESMost customers will have a line of credit established through the use of any or a combination of the following:
All items shipped are subject to the terms as stated on the face of the invoice. The due date is to be calculated from the invoice date.
DISPOSITION OF ORDERS
Payment arrangements for past due balances must be made with the Credit Department. We retain the right to suspend shipments until an equitable payment agreement has been reached.
In order to maintain the account in a current status, all invoices should be paid by the due date. Pending adjustments should be deducted on the remittance, with an explanation for the deduction attached to the remittance advice.
RETURN GOODS - NEW PRODUCTS
This policy outlines the procedures for material returned for credit to assist in a prompt, accurate credit.
All products returned in like-new condition are subject to inspection. Products must be securely packaged to reach the destination without damage.
A notice will be mailed to the customer when returned products are received. Unauthorized or unacceptable returns will be scrapped if the customer does not reply about disposition within 30 days of the notice.
Products may be returned if:
MISTAKES - SHIPPED IN ERROR
If a mistake is made by: