WE WILL NEVER FORGET THAT WE SERVE PEOPLE.
Wolf understands that the people we serve are depending upon us to help ensure their own livelihoods and we know that everyone we meet is working towards achieving personal goals. When this principle guides our actions, our other promises will be easy to keep.
OUR QUALITY ALWAYS COMES FIRST.
Wolf strives to meet or exceed our customer’s expectations in every situation. Wolf products are designed in a way that maximizes the durability and life span of our products, and our employees are trained to identify and eliminate defects before they reach you. Product selections made by our inside sales team are made with the overall quality of the pump system in mind. Accessories and other products that complement our pump offering will always be chosen based on the quality reputation of our suppliers.
WE WILL OFFER FRIENDLY AND RESPONSIVE CUSTOMER SERVICE.
When you call, we answer the phone. When we don’t know the answer, we find it….and we do it all with a smile. Wolf employees value the relationships we develop with our customers and have a passion for providing them with the best possible customer experience.
WE ARE COMMITTED TO MINIMIZING PRODUCTION LEAD TIMES.
When we receive your order, we consider it a privilege and an opportunity to impress you. Everyone in our facility knows that we have received your order and works toward the goal of shipping it to you as quickly as possible.
WE REMEMBER THAT OUR MARKET NEEDS CHANGE OVER TIME.
Wolf Pump’s employees care about what you have to say about us and about our industry. The voice of a single customer is more powerful than a thousand consultants. If you have a need that is not currently being fulfilled, we relish the opportunity to innovate.
OUR CORE VALUES WILL ALWAYS BE ANCHORED BY INTEGRITY.
We expect our team to consistently do the right thing. A financially successful business that lacks integrity is not a success.
